Here You Will Find Commonly Asked Questions And Answers.
Are all businesses in the directory Black owned?
Yes. If you find a listed business which is not Black owned, please report it so that we can remove it or deactivate it until we resolve the ownership doubts.
Can you list your business on SBO if you are not Black or of African decent?
No. Although if your business partner is Black or African descent and owns at least 50% of the business, then the business may be listed.
How is a person determined to be black?
For the puposes of this site, you must have the visual characteristics of a person of color. 100% identifiable as a black person or a decendant of Africa.
Is Support Black Owned website owned by a Black person?
Yes. 100% Black Owned.
Does a company that wants to advertise on your site need to Black Owned?
No. Anyone can purchase banners or ad space, but only Black owned businesses may be listed in the directory.
I received a notice that I must show identification
You must show identification through Email or through a support ticket
- Some form of government identification
- Proof that you are the onwer of the business via the state filing
- And the name of your buisness
I created my business profile some time ago, why hasn't it been approved?
We were unable to very that your business is at least 50% black owned. You may contact us to rectify the situation. (305)780-0905
I created an account, but when I try to log in my account is not active or not recognized.
- You may need to validate your account. Check the spam folder or choose all mail to find the activation link.
- Call customer service to help rectify the situation. (305)780-0905
Is it free to list your business on the Support Black Owned Directory?
Yes it is free. We do however offer paid listings which gives your business more exposure.
If it is free to list on Support Black Owned, why would I pay for the premium service?
Paid services offers more exposure and featured listing options. All of which will increase your chances of customer engagement and increased sales.
I created my business profile, how do i edit/update the information?
Is Support Black Owned a racist website?
No. SBO provides a specific service. Many consumers are looking to patronize businesses which are owned by blacks or African Americans and search directories such as SBO to find them.
Do I have to add my Logo and pictures?
No, but it is best if you do add pictures. Adding pictures will help with branding your business as it allow people to see your products or the end result of your services.
My business profile was active on the site, but i can't find it. Was it removed? If so why?
Reasons why your business may have been removed or deactivated
- It was reported as not being a Black owned business
- You don't have a contact number for customers or SBO management to call
- Your site has been reported by google or bing and our link to your site causes our site to be reported.
My business was just added and approved. Why don't i see it in Recently added businesses?
If your business was just added and approved, reasons you may not see it on the recently added page are:
- The page has not been updated yet. Check back later or the next day and you will see your listing.
- You have not added any pictures to represent your listing. On the Recently added business page, we will only display businesses which have a logo or picture to represent the business.